App / Sports
These terms set out what you agree to when you access rpokapk and use your account — covering how the platform works, what we expect from you, and what you can expect from us. Access and eligibility depend on local law and are available only where permitted in your region.
By opening an account on rpokapk, you confirm that you have read and understood these terms and that you meet the eligibility requirements set by applicable law in your region. These terms apply each time you log in, make a transaction, or interact with any part of the platform — including the game lobby, your account wallet, and our support channels. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure and for all activity that takes place under your account. If you think your account has been accessed without your permission, contact our support team straight away using the details in the support section below. Transactions through OVO, GoPay, and ShopeePay are processed subject to each wallet provider's own terms alongside ours. The amounts shown in your account dashboard reflect confirmed transaction records. If a discrepancy appears, raise it with support and we will check the record against the transaction log. We may update these terms when our services change or when applicable regulations require it. The current version is always the one in effect. Continuing to use your account after an update means you accept the revised terms.
Understanding what these terms cover helps you know where to look when a question comes up. The four areas below define the boundary of this policy.
These terms apply fully to your account registration, login activity, and profile settings. Any change to your account details — including wallet links for OVO, GoPay, or ShopeePay — falls within this policy and must follow the steps shown in your account dashboard.
Deposits and withdrawals processed through supported e-wallets are covered by these terms. The transaction record visible in your account history is the reference point for any query. We do not cover delays or limits set independently by your wallet provider.
The game lobby, studio titles from Habanero, Spadegaming, Pragmatic Play, and others in our catalogue, and all platform features are governed by these terms. RTP figures are shown only where the game or provider exposes them directly in the lobby.
External services — including your OVO, GoPay, or ShopeePay app, your device operating system, and any third-party link you follow from our pages — are outside the scope of these terms. Their own policies apply independently of ours.
You have clear, practical options under these terms. Your account dashboard shows transaction history, wallet links, and current account status after login — that is the first place to check if you have a question about a record or setting. If something looks wrong, you do not need to wait; raise it directly through our support channel and we will review the relevant record. To correct personal details or update your linked wallet, follow the account settings path shown after login. Changes take effect once confirmed on screen. For questions about how your data is handled or to request a review of account activity, contact support with your account reference and the specific detail you want addressed. We will respond through the same channel you used.
Your full transaction log is available in the account dashboard after login. Each entry shows the amount, method, and status. Check this first before contacting support — most discrepancies are visible here.
To update your linked OVO, GoPay, or ShopeePay wallet, go to account settings and follow the fields shown. Verification steps are displayed on screen. Do not share your credentials with anyone during this process.
If part of these terms is unclear, contact support with your account reference and the specific clause or transaction in question. We will clarify in writing through the same channel.
If you believe an action on your account was made in error, submit a review request through support. Include your account reference and the date of the activity. We will check the record and respond with our findings.
For any question about these terms, account access, or transaction records, reach our support team through one of the paths below. Have your account reference ready to help us locate the relevant record quickly.
Open the chat icon in your account dashboard after login. Available during platform operating hours. Use this for questions about transaction records, wallet links, or account settings covered in these terms.
Send your question to our support address shown in the contact section of your account dashboard. Include your account reference and the specific section of these terms your question relates to.
The help centre linked from your account dashboard covers common questions about these terms, including account access, wallet transactions via OVO, GoPay, and ShopeePay, and how to request a record review.
Your account security and the accuracy of your transaction records are treated as operational priorities. Here is how we approach the key areas you should know about.
We collect and retain account data as needed to operate the platform and fulfil our obligations under applicable law. The specific data we hold is visible in your account profile after login. We do not sell account data to third parties.
We use session cookies to keep you logged in during your visit and to maintain the state of your account dashboard. You can review cookie settings through your browser. Disabling all cookies may affect platform functionality.
Your account login is protected by credentials that only you set. If you suspect unauthorised access, contact support immediately. We recommend not reusing passwords across services, including your OVO, GoPay, or ShopeePay apps.
Transaction and account records are retained for the period required by applicable regulations. To request information about what we hold or to ask about account closure, contact support with your account reference and we will outline the steps from there.
These are the questions we hear most often about how these terms work in practice.
Yes. Completing the account registration process on rpokapk means you have read and accepted the current version of these terms. If you have not read them yet, review this page before proceeding. Access depends on eligibility under local law in your region.
The version on this page is always current. We update it when our services change or when applicable regulations require a revision. If you log in and come back to this page, you will see the version in effect at that time — no need to contact support just to check.
We will make the updated terms available on this page. Continuing to use your account after a change means you accept the revised version. If you disagree with a change, contact support before your next login to discuss your options.
Yes. Check your account dashboard first — the transaction log shows amount, method, and status for each entry. If a discrepancy remains unexplained, contact support with your account reference and the date of the transaction. We will review the record and respond.
Go to account settings after login and follow the wallet fields shown there. The verification steps are displayed on screen during the process. If you encounter an error, contact support with your account reference and the wallet type you are trying to link.
Contact support immediately using the live chat or email path shown in your account dashboard. Include your account reference and the date you noticed the issue. Do not log in again until you hear back, and change your credentials as prompted during the review.